more businesses focusing on a customer centric
culture, it can become necessary to share data
between a Customer Contact Management system and
existing business systems, to provide a more streamlined
one-stop customer experience.
SERVICEmail utilises either Microsoft SQL or
Oracle databases. This ensures that the solution
is ODBC (Open Database Connectivity) compliant.
This protocol is a standard used to ensure that
data is stored in an open environment to enable
data to be shared between systems.
Blue Flag Technologies have extensive experience
in providing system integration both uni and bi-directionally
and on a batch and real-time basis. To find out
more contact us on: 08702 258335.
- What is a Contact? | Key
Benefits | Customers
Channels | Integration | Web